When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible. This procedure is based on these objectives.
Our aim is to react to complaints in the way in which we would want our complaint about a service to be handled. We learn from every mistake that we make and we respond to customers’ concerns in a caring and sensitive way.
The General Dental Council, 37 Wimpole Street, London. W1N 8DQ. Telephone: 08452 224 141, the dentists’ regulatory body for complaints about professional misconduct.
We Love our Patients
"I am so glad I've discovered Ali, Duncan and the team at Mumbles Dental Spa. I felt let down by my last dentist and so was a bit fearful of finding someone new. I went..."
"Been waiting over a year on NHS for tooth extraction, so decided to give Ali a visit after family recommendations. Let's face it, dentist visits aren't exactly nice, but I was actually excited about this..."
"Thank you very much to Ali and his team for making me feel very relaxed at my first appointment and explaining everything to me. Recommend these guys 100%."
"I got a wisdom tooth removed at the Mumbles Dental Spa recently and was a bit nervous about it. It turned out to be a really good experience. I felt in the best hands with..."
"Amazing care at Mumbles Dental Spa, as always! All the girls from Caroline, the receptionist to Beverly, the hygienist to my new dentist Ali who is so brilliant and all the staff… thank you for..."
"Ali saw one of our performance rugby players at extremely short notice. By the time she arrived at the clinic, he was scrubbed and ready to see her. As a result, he saved her front..."